Product Updates

What’s new

Mar 22, 2024

Notification Preferences

Take control of the way you receive notifications.

Are you overwhelmed by notifications about what's happening in your kitchen? Do you manage one part of your business while members of your team manage others? Virtual Fork notification preferences has you covered.

Customize who receives what notification and how they receive it. Phone? Email? Multiple of both? No problem. Set up your manager to receive scheduling, kitchen activity, and document expiration notifications. You can add yourself as the owner to receive payment event notifications. Even add your maintenance contractor to be notified of maintenance tickets. Customize everything to exactly the way your business works and how you want to stay in the loop.

Feb 27, 2024

New Transaction: Fees

Create custom fees and refunds for guests directly with the "New Transaction" button. This button can be found on your 'Billing' page and on within the Guest profile page under the 'Transactions' tab. Cleanliness fees? Early termination fees? Over or under charging guests their monthly amount? The flexibility of Fees has you covered.

Note, the billing plans and recurring billing items are managed under Guest 'Billing'. This is where you will manage all recurring transactions you want to charge your guests, where the "New Transaction" button is just for one-time transactions. Now, you can bill guests with total customization and flexibility!

Example Fee transaction for a cleanliness violation
Feb 14, 2024

Recurring Reservations

Create and customize recurring reservations from your schedule. Whether Monday, Wednesday, Friday, or every 3 weeks on a Sunday, Virtual Fork recurring reservations has you covered!

Using three apps to manage scheduling, billing, and inventory? No more! Recurring reservations are connected directly to your kitchen inventory and guest billing. Make sure your guest's billing plan provides them with enough funds for their monthly recurring reservations. Create it once, and let Virtual Fork take care of the rest!

Feb 13, 2024

Location Management

Add and manage multiple locations from one account with Virtual Fork Signature. Easily toggle between locations and manage reservations, guests, tickets, billing and more specifically for each location.

Want to learn more about how Virtual Fork makes it easier to manage a portfolio of locations? Let's chat!

Choose between locations or add more with ease!